Frequently Asked Questions
What are the rates of the services?
Please contact us directly - we have different fees for different services. In order to serve you best, when we can understand your need we will be able to provide our fee.
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Services offered by an Registered Clinical Counsellor (RCC) may be covered by your Extended Health Benefit plan. Please contact your EHB provider to confirm coverage.
*Educational Guidance appointments are subject to GST.​​
Do you have a cancellation policy?
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Educational Guidance Services: We require 48 hours notice to cancel an appointment without being charged. Within 48 hours you will be charged for your missed appointment.​
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Clinical Counselling Services: We require 24 hours to cancel an appointment without being charged a cancellation fee of $100.
When is a good age to start the post-secondary planning process?
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Ideally, in the grade 10 year - students often need to begin making decisions around course selection, which can impact their post-secondary plans. However, it is never too early or too late for creating a plan for life after highschool.
Virtual versus In-Person?
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Educational Guidance Services: virtual only
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Clinical Counselling Services: both virtual and in-person optionst our Langley office are available.