Frequently Asked Questions
What are the rates of the services?
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Please contact us directly - we have different fees for different services. In order to serve you best, when we can understand your need we will be able to provide our fee.
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Services offered by an Registered Clinical Counsellor (RCC) may be covered by your Extended Health Benefit plan. Please contact your EHB provider to confirm coverage.
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All rates are exclusive of GST.
Do you have a cancellation policy?
We require 48 hours notice to cancel an appointment without being charged. Within 48 hours a missed appointment fee of $100 will be charged.
When is a good age to start the post-secondary planning process?
Ideally, in the grade 10 year - students often need to begin making decisions around course selection, which can impact their post-secondary plans. However, it is never too early or too late for creating a plan for life after highschool.
COVID-19 Changes
Most therapeutic counselling is back in-person. Educational Guidance Counselling and Academic Coaching continues to be mostly virtual. Workshops continue to meet virtually. Please contact us for more details.