Frequently Asked Questions

What are the rates?

We have individual, and group rates. Please contact us for details.

Are your services covered by Extended Health Benefit Plans?

Many benefit providers will cover counselling services offered by a Registered Clinical Counsellor (RCC). Please contact your EHB to confirm converage.

Do you have a cancellation policy?

We require 48 hours notice to cancel an appointment without being charged. Within 48 hours a missed appointment fee of $100 will be charged. 

When is a good age to start the post-secondary planning process?

Ideally, in the grade 10 year - students often need to begin making decisions around course selection, which can impact their post-secondary plans. However, it is never too early or too late for creating a plan for life after highschool.

COVID-19 Changes

Given the current circumstances, many of our services are available through virtual channels. Please contact us for more details.